Identifying digital needs can often be a complex and confusing task. We understand the challenges our clients face, and we are here to help them articulate those needs. Explore our non-exhaustive list of needs to support you in your procedures.
Need to increase the customer satisfaction?
We set up useful and well-thought tools on your website to improve the experience of your customers with your products and/or services. For instance: setting up A/B tests, creating surveys on the user or client experience, or implementing a chatbot on your website.
Need to increase your customer conversion rate?
Need to generate qualified clients?
Our team, according to your expectations for the development of your customer base, update or set up your CRM platform, for example, Zoho CRM. We also create your newsletter campaigns with Zoho Campaign or Mailchimp or help you with the segmentation of your mailing list in order to send targeted campaigns.
Need to reduce your operational costs?
Our experts analyze and do a situational analysis of the solution your organization is using today. Then, we establish meaningful and tangible advices to implement new efficient tools or to adapt the current ones. We recommend the tools that our team is using : Zoho One, Zoho CRM or Zoho Books.
Need to develop the digital skills of your team?
Our experts help your team members to develop or strengthen their digital skills. We provide our support to better know and use the features on your organization platforms, to be able to edit your website content through your CMS, to create newsletter campaigns...
Need to improve the learning experience on your platform?
A specific analyze of your organization needs in terms of certifications and digital validation of skills will guide us to create the pedagogical design for your the formations your are providing. We implement your technological platform and your personnalized digital badges.